Colorectal Malvern and Colonoscopy Malvern is the surgical practice of Profesor Adrian Polglase, Consultant Colorectal Surgeon and is complemented by several support staff including a Registered Nurse.

Mission Statement
Background
Cabrini Monash University Department of Surgery
Office Hours
Communication
Referrals
Advice to patients on fees

MISSION STATEMENT
The mission statement of this practice commits to provide highest quality patient care with emphasis on communication, empathy and respect for individual rights.

BACKGROUND
Professor Adrian Polglase completed his Bachelor of Medicine, Bachelor of Surgery with honours (MBBS Hons) at Monash University in 1970 and a Master of Surgery (MS) in 1981. He is a Fellow of the Royal Australasian College of Surgeons (RACS), Fellow of the Royal College of Surgeons of Edinburgh (FRCS Ed), Fellow of the Royal College of Surgeons of England (FRCS) and Fellow of American College of Surgeons (FACS).

Following a 17-year period as a consultant surgeon in the public hospital sector – Visiting Consultant Surgeon, Alfred Hospital and Chief of Surgery at Caulfield General Medical Centre, Professor Polglase consolidated his full time practice to Cabrini Health, Malvern in 1995. In 1998 he was appointed as the inaugural Professor of Surgery at Cabrini through a joint venture with Monash University.

Professor Polglase participates in clinical audits of surgical outcome at Cabrini Health, Malvern together with maintaining a Certificate of Continuing Professional Standards with the Royal Australasian College of Surgeons. Surgical treatments and results are regularly published in peer reviewed journals.

CABRINI MONASH UNIVERSITY DEPARTMENT OF SURGERY
The Chair of Surgery at Cabrini Hospital was established in 1998, as a first of its kind in the Victorian private medical sector and one of the first in Australia. It is a joint venture between the Cabrini Clinical Education & Research Institute and Monash University. Adrian Polglase was appointed as Professor of Surgery and Chairman of the Cabrini Monash University Department of Surgery with the Chair being endowed as the Fröhlich West Chair of Surgery in 2004.

The department has an active research program predominantly around colorectal and upper gastrointestinal surgery, development of new surgical equipment and technologies, and fostering genetic studies into bowel surgery.

WHAT IS THE SIGNIFICANCE OF THE UNIVERSITY AFFILIATION OF THIS PRACTICE
The teaching focus of the Cabrini Monash University Department of Surgery embraces undergraduate, postgraduate as well as para-medical and lay public education programmes. The department has a role in undergraduate and post-graduate medical education. A senior medical student of Monash University will sometimes be in attendance during consultation at these rooms. Your consent will be sought prior to the student participating in any aspect of your visit. Generally, the presence of a medical student is entirely observational; however if you would prefer the student not to be present, please advise the reception staff. This will, of course, in no way, influence your care.

If you undergo a surgical procedure at Cabrini Health, a surgical registrar who is a senior post graduate trainee in surgery through the Royal Australasian College of Surgeons or an experienced surgical assistant, will most often be involved in your operation and care. The efficient performance of any operation depends not only on the head surgeon but the competence and skill of surgical registrars and assistants. Professor Polglase however is the head the managing team and all aspects of management are his responsibility.

You may be invited, if appropriate, to participate in one of several clinical research trials that are conducted through the department. Please note that you are never under any obligation to participate in these projects. Any clinical trials conducted through the Department are governed by the guidelines of the National Health and Medical Research Council of Australia (NH&MRC) and have been approved by the Human Research and Ethics Committee at either Cabrini Health or the contolling instituition.

OFFICE HOURS
The office is staffed Monday-Friday 9am-5pm
After hours to receive advice on how to obtain urgent medical attention call the office on 95098233 and listen to our recorded message

COMMUNICATION
Following your appointment your GP will receive a letter about your condition and management.
Telephone access: Whilst Professor Polglase may not immediately be able to take calls your call will be returned as soon as possible.
Please remember that it is often in your best interests to arrange an appointment rather than dealing with a problem over the phone.

REFERRALS
Specialist appointments require a referral from your GP. This ensures that your GP will receive a report and enables you to receive the maximum Medicare rebate. It is illegal for GP's to backdate a referral so please ensure your referral is current prior to attending your scheduled appointment.
A referral is valid at least for 12 months if it is issued through your GP. However, new problems require a new referral. A specialist-to-specialist referral is only valid for 3 months.

ADVICE TO PATIENTS ON FEES
All patients will receive an account for professional services. Accounts are itemised at a level within the guidelines recommended by the Australian Medical Association. The Australian Medical Association recommends a fee schedule based on what is fair and reasonable, but patients are advised that these may be beyond the standard rebate provided by Medicare and their medical health insurance. Appropriate fee reductions may be made for full pension recipients and those with significant financial hardship. All patients will receive an account at the time of consultation and payment can be made through credit card, EFTPOS, cheque or cash.

NO GAP AND KNOWN GAP ARRANGEMENTS
This practice does participate in these arrangements and, when appropriate, will endeavour to provide a written quotation for the surgical fee and any associated out-of-pocket expense (Known Gap) applicable, one week prior to the proposed procedure.

Authorised: Adrian Polglase
Reviewed: Monday, February 27, 2006